Gossamer™ is stuck and won't come out
Once in a while you might feel like your Gossamer™ lashes are stuck inside the cartridge, if so do not force it out. Instead use the tip of a tweezer or sharp edge to pop open the lid and safely remove all the Gossamers™ from the case.
If you are using a wand and the Gossamer isn't coming out easily, please use your fingers and pull them out from the base. The Gossamers are extremely delicate and will break if not pulled out with a firm grip.