Do you accept returns?
We want you to love your lashes as much as we do. If you're not in love you can return your Control Kit within 30 days!
Try it out. If you are not thrilled with your Control Kit, we will issue a refund (minus shipping and handling). In order to be eligible all items from the original package must be included: Storage Box, Control Kit, Fuse Control Wand, two Gossamer cartridges, Whisper Light Dual-Sided Bond, Glass Coat and Wandoms (plus any promotional items redeemed via coupons).
Return shipping on Control Kits not included. When contacting concierge, please provide the tracking number of the returning package.
All other Lashify products are final sale.
Lashify X is non-refundable.
Please allow 2-3 weeks processing time for refunds. Your purchase will be refunded on your original form of payment.